Who is Cocoon Real Estate?
We are a high service, professional real estate agency specializing in providing professional property management services to our growing list of satisfied clients.
We offer our clients:
• Over 20 years experience
• A written service guarantee
• A set of professional service standards, strict company policies and a comprehensive list of procedures to cover every possible event
• We use and access advanced property management software and technology
• Zero tolerance to rental arrears
• Six monthly routine maintenance inspections
• Short videos taken at routine maintenance inspections which are forwarded to the owners
• Comprehensive annual rent reviews and strategic advice
• Courteous, friendly, well informed, available and long serving staff
• Conveniently timed rental statements
• Active Member of the REIV (Real Estate Institute of Victoria) and LPMA (Leading Property Managers of Australia) and are bound to a Professional Code of Conduct
Our goal is: