About us


Who is Cocoon Real Estate?

We are a high service, professional real estate agency specializing in providing professional property management services to our growing list of satisfied clients.

We offer our clients:
• Over 20 years experience

• A written service guarantee

• A set of professional service standards, strict company policies and a comprehensive list of procedures to cover every possible event

• We use and access advanced property management software and technology

• Zero tolerance to rental arrears

• Six monthly routine maintenance inspections

• Short videos taken at routine maintenance inspections which are forwarded to the owners

• Comprehensive annual rent reviews and strategic advice

• Courteous, friendly, well informed, available and long serving staff

• Conveniently timed rental statements

• Active Member of the REIV (Real Estate Institute of Victoria) and LPMA (Leading Property Managers of Australia) and are bound to a Professional Code of Conduct

 

Our goal is:

“The best tenant, at the best rent,
in the shortest period of time,
at an affordable cost.”